Technology and innovation continue to advance at a blistering pace, bringing promising new developments in every field for 2013, 2014 and the foreseeable future. While this presents a challenge for many organizations looking to drive positive change management in an era of constant flux, it's one we remain [...]
Traveling the world as change management speakers, futurists and strategic innovation consultants, we enjoy the chance to interact with many of today's biggest business and brands, and gain some insight into their leadership strategies. The secret most successful organizations understand that differentiates them from those for whom the [...]
According to the Center for Digital Education, schools spent nearly $20 billion in the last two years on technology costs, and with the increasing acceptance of tools like iPads or other tablets in the classroom, that figure should only continue to grow in the coming years ahead. But [...]
Social media is the go-to service for online marketing these days, but there’s still a lot of value in email marketing services like newsletters, flyers, advertisements and deals. Literature that’s delivered via email allows you to deliver more in-depth information than Twitter affords, and you can also customize [...]
December 6, 2012
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We talk a lot about customer service. In fact, if you look at customer service closely, you’ll find that customer service is inevitably tied to every action we perform in the professional world. The old definition of “customer” doesn’t cut it anymore. No longer are customers merely clients [...]
December 6, 2012
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Everybody makes mistakes, even seemingly infallible business behemoths. The problem is, when said industry goliaths trip, the ground shakes for miles around. It’s not that mistakes and failure are things to be feared—in fact, if it happens in measured amounts, failure can be an important stepping stone to [...]
December 5, 2012
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As both entrepreneur and management consultant, it's consoling to see that many modern professionals are resourceful and capable individuals able to move mountains, even while operating under tight resources and extreme constraints. But at the same time, it's also curious to note that one common error - easily [...]
December 5, 2012
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Success can be elusive, but it’s not impossible to grab. After all, there are many roads to follow, and there’s no single ingredient list that will get you there without a hitch. But with that in mind, success stories still share some common traits. It pays to mind [...]
December 5, 2012
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A common topic that seems to come up more and more in the business world is strategic innovation. Leaders and managers often wonder how to deal with change management since the world is constantly in flux and everything is changing at a brisk pace - including markets and [...]
December 5, 2012
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Are millennials the screwed generation? Critics in major media certainly seem to think so. Less wealth and stability, harsher job conditions, a growing move away from home ownership and marriage... certainly, few would argue it's a party out there for the generation just beginning to enter today's business [...]