Like any good management speaker and leader knows, winning business strategies begin with a solid playbook. But to stay ahead of the competition, that playbook has to change over time – and, in fact, plays themselves evolve the moment they’re put into action, as situations evolve and change. [...]
You don't need to be a customer service speaker to understand: How to please and delight customers is a crucial subject to consider for any organization that’s serious about winning. Just one thing—in a world where trust, empathy and word-of-mouth have become precious currencies, the word ‘customer’ no [...]
Take it from this management speaker: Agility is essential to organizations hoping to remain competitive in today’s fast-moving and highly unpredictable business world. Consider that nearly two-thirds of firms on the Inc. magazine 500 list can now go from idea to market in as little as one month. [...]
As customer service speakers know, the practice is as much an art as it is a science, sitting somewhere at the nexus of relationship building/maintenance and problem-solving. Important to note as well: Relationships start with giving, and problem-solving begins with understanding. Any issue you'll confront is simply an [...]
As any corporate speaker worth their weight in clever stories and insights can tell you, succeeding in business has never been easier in some ways—or more difficult, in others. We have more tools at our disposal than ever before—things like cloud storage, online and video collaboration platforms, and [...]
Customer service is as much an art as it is a science, sitting somewhere at the nexus of relationship building/maintenance and problem-solving. Important to note as well: Relationships start with giving, and problem-solving begins with understanding. Any issue you'll confront is simply an interpersonal or business transaction which [...]
What is influencer marketing? It's among the most common questions you'll find marketing and social media speakers being asked. Allow us to explain - and explain how you can use it more effectively to drive business growth for your organization. It may help to consider that today's marketing [...]
Futurist speakers are often called upon to provide keynote speeches, breakout sessions, workshops and master classes on the latest technology trends, or new developments in the fields of leadership, management and digital media. Recently, we had the opportunity to share a look at the hottest new developments in [...]
Career experts often offer great advice for spiffing up your resume, searching for open jobs online, and more effectively applying for these positions. As we discovered researching new book Make Change Work for You: 10 Ways to Future-Proof Yourself, Fearlessly Innovate and Succeed Despite Uncertainty though, what they [...]
How do tomorrow's most successful businesses - and business leaders - constantly succeed and stay ahead of the competition in a world of endless disruption? You can find out today in new training guide LEADING WITH INNOVATION: How Tomorrow's Most Successful Businesses Stay Ahead of the Curve - [...]