Leading With Change + Innovation
“If you really want to know about business, you should refer to Scott Steinberg.” -Sir Richard Branson, Virgin Group
Listening and empathy – defined as the ability to understand and share others’ feelings – go a long way towards building healthy friendships and romantic relationships. But it may surprise you to learn that these skills are of equal value in the boardroom and business community as well. [...]
Good customer service is enough to satisfy a purchaser. But great customer service is what it takes to make a purchaser come back to you time and time again. Case in point: One major study found that 69 percent of customers typically cease to do business with providers [...]
Call it an online community, tribe, or target market: In all cases, building and maintaining an audience for your products, services, or solutions is key to maintaining a competitive edge in any industry. What’s more, according to The National Bureau of Economic Research, the amount of time that [...]
“Customer experience is the new marketing,” says Mercedes Benz USA President and CEO Steve Cannon, and few quotes capture how vital that the process of building strong customer relationships now is to the health of your business. What’s more, Cannon’s quote cuts two ways: Word of mouth drives [...]
Throwing money at a problem rarely works as a long-term solution and couldn’t be truer than when it comes to attracting and retaining top talent. Not only are younger generations motivated more by their ability to learn, grow, and expand their professional horizons than a paycheck. They’re also [...]
Here's a quick quiz for businesses, brands, and modern professionals hoping to lead and inspire others more effectively: What must organizations know to successfully engage and promote their services and solutions to today’s audience – and protect their reputation, even in times of crisis? Which new rules and [...]
As some of you may be aware, we recently launched a new national magazine: SELECT: Your City's Secrets Unlocked™ - an inside guide to your city's best bars, restaurants, events, attractions, and shopping and entertainment options. Want to discover the best bets in town? Serving as a personal [...]
High-tech devices, social networks, and downloadable apps are now essential communications tools, and an everyday part of personal and professional life. But what does proper etiquette look like in an online + connected world? How do modern manners apply in the digital and social age? And what are [...]
As the best keynote speakers in Philadelphia, PA know, Pennsylvania has played a key role in the history of the United States as the meeting place where the founding fathers signed both the Declaration of Independence and the Constitution. Today, the City of Brotherly Love also continues to [...]
Are you on the hunt for the best keynote speaker in Scottsdale, AZ? Someone to rally the troops and spark a new era of creativity and productivity? Someone who can help you find new solutions for achieving enhanced performance and growth? Leading trends expert and best-selling author Scott [...]
