Leading With Change + Innovation
“If you really want to know about business, you should refer to Scott Steinberg.” -Sir Richard Branson, Virgin Group
You don't need to be a customer service speaker to understand: How to please and delight customers is a crucial subject to consider for any organization that’s serious about winning. Just one thing—in a world where trust, empathy and word-of-mouth have become precious currencies, the word ‘customer’ no [...]
As customer service speakers know, the practice is as much an art as it is a science, sitting somewhere at the nexus of relationship building/maintenance and problem-solving. Important to note as well: Relationships start with giving, and problem-solving begins with understanding. Any issue you'll confront is simply an [...]
As any corporate speaker worth their weight in clever stories and insights can tell you, succeeding in business has never been easier in some ways—or more difficult, in others. We have more tools at our disposal than ever before—things like cloud storage, online and video collaboration platforms, and [...]
What is influencer marketing? It's among the most common questions you'll find marketing and social media speakers being asked. Allow us to explain - and explain how you can use it more effectively to drive business growth for your organization. It may help to consider that today's marketing [...]
Futurist speakers are often called upon to provide keynote speeches, breakout sessions, workshops and master classes on the latest technology trends, or new developments in the fields of leadership, management and digital media. Recently, we had the opportunity to share a look at the hottest new developments in [...]
As influencer marketing experts can tell you, since the rise of online influencers and social media, effective handling of public relations efforts has become even more important to organizations' brands and bottom line. As all remain relatively new areas of exploration for enterprises and PR pros alike, here [...]
As any social media speaker or expert is aware, charitable causes tend to be popular in social media circles, given their positive nature, inherent appeal and ability to connect with the general public. Non-profits and volunteer organizations therefore enjoy the option to use these platforms to build awareness, [...]
What do hugely successful businesses, leading innovators, and today's most forward-thinking companies do differently? You may be surprised to learn the answers, as our latest infographic reveals. After all, uncertainty is the only thing certain in business today. So it’s no surprise that like successful individuals, market-leading organizations [...]
As sales speakers and experts can tell you, we now have four generations operating side by side in the workforce today. As a result, for businesses looking to more effectively speak to B2B clients, or everyday end-users, finding ways to better communicate and engage customers of all ages, [...]
Customers are your most important strategic asset. But another of the organization's leading assets, and one that is often taken for granted, is a confident, trustworthy and empathetic employee. Oddly, this is a concept oft-discussed in training classrooms and instructional programs worldwide, yet one that's seldom implemented in [...]
