Leading With Change + Innovation
“If you really want to know about business, you should refer to Scott Steinberg.” -Sir Richard Branson, Virgin Group
You don't need to be a customer service speaker to understand: How to please and delight customers is a crucial subject to consider for any organization that’s serious about winning. Just one thing—in a world where trust, empathy and word-of-mouth have become precious currencies, the word ‘customer’ no [...]
Take it from this management speaker: Agility is essential to organizations hoping to remain competitive in today’s fast-moving and highly unpredictable business world. Consider that nearly two-thirds of firms on the Inc. magazine 500 list can now go from idea to market in as little as one month. [...]
As customer service speakers know, the practice is as much an art as it is a science, sitting somewhere at the nexus of relationship building/maintenance and problem-solving. Important to note as well: Relationships start with giving, and problem-solving begins with understanding. Any issue you'll confront is simply an [...]
As any corporate speaker worth their weight in clever stories and insights can tell you, succeeding in business has never been easier in some ways—or more difficult, in others. We have more tools at our disposal than ever before—things like cloud storage, online and video collaboration platforms, and [...]
Take it from a social media speaker - this may be obvious to some, but a surprise to others: Adults and kids use Facebook very differently. While adults are very tuned into accepting friend requests from only those that truly are their friends, kids are far more likely [...]
Being a social media speaker, I often remind folks: Social networks continue to grow by leaps and bounds, allowing fans of all ages to connect with friends, family and peers worldwide and share status updates, photos, videos, comments and more. Credit the meteoric rise of popular social sites [...]
Customer service is as much an art as it is a science, sitting somewhere at the nexus of relationship building/maintenance and problem-solving. Important to note as well: Relationships start with giving, and problem-solving begins with understanding. Any issue you'll confront is simply an interpersonal or business transaction which [...]
What is influencer marketing? It's among the most common questions you'll find marketing and social media speakers being asked. Allow us to explain - and explain how you can use it more effectively to drive business growth for your organization. It may help to consider that today's marketing [...]
Futurist speakers are often called upon to provide keynote speeches, breakout sessions, workshops and master classes on the latest technology trends, or new developments in the fields of leadership, management and digital media. Recently, we had the opportunity to share a look at the hottest new developments in [...]
As influencer marketing experts can tell you, since the rise of online influencers and social media, effective handling of public relations efforts has become even more important to organizations' brands and bottom line. As all remain relatively new areas of exploration for enterprises and PR pros alike, here [...]
