Whether you’re trying to pitch a product or yourself as a person, selling is never easy. (On the latter point, just ask anyone who has to negotiate daily with a toddler in hopes of getting them to eat their vegetables.) But by mastering the art of the sale, [...]
It's a brave new world in 2013 for the entertainment business, with innovations such as streaming media, cloud computing, big data, tablet PCs, second screen experiences, digital distribution and more suddenly exerting greater impact than ever. All of which, of course, conspire to leave business strategists' heads spinning, [...]
January 25, 2013
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Online influencers are probably the most important component in the Internet marketing and promotion value chain. The challenge is to identify and connect with the right kind of authorities that can have a major impact on promoting a website, blog, business, brand, or individual. According to a Forrester [...]
January 24, 2013
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If you're planning a corporate meeting or special event for your company, your choice of professional keynote speaker to kick off the itinerary can be every bit as important as the venue, theme and timing for the occasion. While not every conference may call for the services of [...]
Connected devices including smartphones, tablet PCs and smart TVs are rapidly reshaping how we interact with content and digital media, whether you're talking about music, movies, games or TV shows. From a business perspective, this requires that industry leaders fundamentally rethink how they're building products, services and delivery [...]
Being both entrepreneur and consultant to businesses of every size, including Fortune 500 corporations, startups and small enterprises, yours truly has had the privilege of seeing the corporate world from all sides of the fence. Needless to say, starting and running an organization are two of this business [...]
Want to get ahead? Start failing your way upwards towards strategic innovation today. Here’s how to win, even when you lose.
You don't have to be the best keynote speaker, strategic consultant or senior management executive in the world to realize: Change is omnipresent in all aspects of professional life today, and increasingly impacting organizations at a rate that would make yesterday's business leaders' heads spin. Markets, best practices, [...]
December 6, 2012
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We talk a lot about customer service. In fact, if you look at customer service closely, you’ll find that customer service is inevitably tied to every action we perform in the professional world. The old definition of “customer” doesn’t cut it anymore. No longer are customers merely clients [...]
December 6, 2012
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Everybody makes mistakes, even seemingly infallible business behemoths. The problem is, when said industry goliaths trip, the ground shakes for miles around. It’s not that mistakes and failure are things to be feared—in fact, if it happens in measured amounts, failure can be an important stepping stone to [...]